Мнения на клиенти

Hi, Kenneth, Thank you for contacting us аnd providing a feedbeck. I would like to apologize for the unpleasant situation that occurred with your order and consultation. I did a further check and found a discrepancy in the policies and procedures for customer service. I have sent the feedback to the manager of the Store you visited. Corrective action and additional training of the employee who served you has already been taken. Since we keep all customers of Ardes.bg. to be as satisfied as possible with their interaction with the stores, despite the inconvenience caused, I would like to compensate you by sending a discount voucher to use on your next purchase in stores or online. I hope this single case will not prevent you from contacting us again in case of need for purchase or consultation. We have a team that will also remotely help you make the right choice and consultation. We are available in the following communication channels: phone: 0878150600 email: online@ardes.bg chat contact form - https://ardes.bg/contact Wish you happy upcoming holidays, Best regards, Венцислав Величков Ръководител Отдел връзка с клиенти тел: +359876396911 email: v.velichkov@ardes.bg ---------------------------------------------------------------- АРДЕС Информационни Технологии ЕООД тел: 052 603485, 609140 нац. тел: 0700 15060 www.ardes.bg